Tigris Market Privacy Policy

Last updated: June 24, 2026

This Privacy Policy explains how Tigris Market (“Tigris,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use the Tigris Market mobile application and related services.

1. Information We Collect

Account and profile information. When you create or use a Tigris account, we process information you provide, such as your email address, account identifier, display name, and profile information.

Marketplace information. We process information needed to operate the marketplace, including product listings, titles, descriptions, categories, prices, product images, inventory, orders, returns, refunds, shipment status, support requests, reports, and messages exchanged through Tigris chat.

Shipping and contact information. When you buy or sell items, we process information necessary to fulfill an order, including recipient name, shipping address, return address, and phone number when provided.

Seller information. Sellers may provide business or individual seller information, shop information, ship-from and return addresses, and other details required to offer items through Tigris.

Payment information. Payments, saved payment methods, seller identity verification, tax information, bank information, and payouts are processed by Stripe and its connected-account services. Tigris does not store your full payment-card number or seller bank-account number. We may receive limited payment, transaction, payout, and status information needed to process orders, prevent fraud, provide support, and maintain marketplace records.

Notification and technical information. If notifications are enabled, we process a Firebase Cloud Messaging registration token so we can send order, shipping, return, payout, account, and marketplace notifications. Our service providers may also process technical and security information such as device or app information, IP address, timestamps, and service logs needed to operate, secure, and troubleshoot the service.

2. How We Use Information

We use information to:

• create and maintain accounts;
• operate the marketplace and complete purchases, fulfillment, returns, refunds, and payouts;
• enable buyer-seller communication related to an order or listing;
• send transactional and service notifications;
• review listings, reports, and activity for safety, fraud prevention, and policy enforcement;
• provide customer support and respond to legal or security matters; and
• maintain, secure, and troubleshoot Tigris.

3. How Information Is Shared

We share information only as needed to run Tigris, including:

• With marketplace users: listing and seller information is visible to marketplace users. Information necessary to fulfill an order, such as delivery details, may be shared with the applicable seller or buyer.
• With service providers: Firebase and Google Cloud for authentication, data storage, notifications, security, and app infrastructure; Stripe for payment processing, seller onboarding, and payouts; and shipping or carrier providers used to obtain shipping and delivery services.
• For legal, safety, and fraud-prevention reasons: when reasonably necessary to comply with law, enforce our policies, protect users, investigate fraud, or respond to valid legal requests.
• During a business transfer: if Tigris is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

We do not sell personal information for money or use personal information for third-party behavioral advertising.

4. Data Retention

We retain information for as long as reasonably necessary to provide Tigris, fulfill orders, resolve disputes, enforce policies, maintain security, and comply with legal, accounting, tax, payment, and fraud-prevention obligations. We may retain or de-identify limited information when required or permitted by law.

5. Your Choices and Account Deletion

You can manage notification permissions through your device settings. You can request deletion of your Tigris account and associated personal data through the account-deletion option in the Tigris app or through our public account-deletion request page: Request account deletion.

Deleting an account does not necessarily delete records Tigris must retain for completed transactions, refunds, chargebacks, tax, legal, safety, or fraud-prevention purposes.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet or electronic-storage system can be guaranteed completely secure.

7. Adults Only

Tigris is intended for adults age 18 and over. We do not knowingly collect personal information from children under 18.

8. Changes to This Policy

We may update this Privacy Policy as Tigris changes or as required by law. We will post the updated version on this page and revise the “Last updated” date.

9. Contact Us

For privacy questions or requests, email tigrismarket.support@gmail.com.